Officient incident

Exact Online Fiscaal - Tax returns rejected with error "ALS100 Er is een runtimeexception in de audithandler opgetreden" (NL)

Minor Resolved View vendor source →

Officient experienced a minor incident on July 7, 2026 affecting Exact Online Fiscaal, lasting 6h 14m. The incident has been resolved; the full update timeline is below.

Started
Jul 07, 2026, 07:35 AM UTC
Resolved
Jul 07, 2026, 01:49 PM UTC
Duration
6h 14m
Detected by Pingoru
Jul 07, 2026, 07:35 AM UTC

Affected components

Exact Online Fiscaal

Update timeline

  1. investigating Jul 07, 2026, 07:35 AM UTC

    You might experience that tax returns submitted to the Tax Authorities are rejected with the error message "ALS100: Het verzoek voldoet niet aan de koppelvlakspecificaties en kan hierdoor niet door Digipoort worden verwerkt. De volgende fout is opgetreden: Er is een runtimeexception in de audithandler opgetreden". This occurs at least in the following, but possibly not limited to: OB (Revenue tax), IB (Income Tax) and VPB (Corporate income tax). We are investigating the issue and we will update this page as soon as more information becomes available. Our apologies for the inconvenience.

  2. resolved Jul 07, 2026, 01:49 PM UTC

    The cause of this issue is a temporary disruption at Logius. This has been resolved and the tax returns can be submitted without being rejected with the error "ALS100: Het verzoek voldoet niet aan de koppelvlakspecificaties en kan hierdoor niet door Digipoort worden verwerkt. De volgende fout is opgetreden: Er is een runtimeexception in de audithandler opgetreden". You need to manually resubmit the rejected tax returns. Our apologies for the inconvenience.