Officient incident

Digipoort - Messages sent to the Tax Authorities sent via Digipoort (SaaS) are rejected with an error message (NL)

Minor Ongoing View vendor source →

Officient is currently experiencing a minor incident affecting Exact Online Fiscaal, which began 6d ago. The vendor's full update timeline is below.

Started
Jul 08, 2026, 10:04 AM UTC
Resolved
Ongoing
Duration
● 5d 22h
Detected by Pingoru
Jul 08, 2026, 10:04 AM UTC

Affected components

Exact Online Fiscaal

Update timeline

  1. investigating Jul 08, 2026, 10:04 AM UTC

    You may experience that messages to the Tax Authorities sent via Digipoort (SaaS) are rejected with the error message: "Er is een fout opgetreden tijdens het versturen van het bericht: ---Generic SOAP Fault exception--- Algemene fout". This occurs when submitting VAT return, and supplementary VAT return. We are investigating this issue, and we will update this page as soon as more information becomes available. Our apologies for the inconvenience.