Officient incident
Exact Online Jaarrekening - Custom texts for principles and notes to the annual accounts are reset for Jaarrekening 2025 (NL)
Officient experienced a minor incident on June 18, 2026 affecting Exact Online Jaarrekening, lasting 32d 20h. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jun 18, 2026, 10:36 AM UTC
You may experience that custom texts for the principles of and notes to the annual accounts are reset and the standard text is shown. This only occurs for annual report of type Jaarrekening 2025. We are investigating the issue and we will update this page as soon as more information becomes available. Our apologies for the inconvenience.
- identified Jun 23, 2026, 09:36 AM UTC
We have identified the issue and are working on restoring the custom texts for the affected annual reports. The restored custom texts are those from 17-06-2026. These texts will not be overwritten if you have already manually created new custom texts in the affected annual reports. We will update this page once the custom texts are restored.
- resolved Jul 21, 2026, 07:20 AM UTC
This issue has been resolved, and the custom texts have been restored for the affected customers. Our apologies for the inconvenience.