Officient incident

Exact Online (BE) Not possible to download documents from search transactions screen.

Minor Ongoing View vendor source →

Officient is currently experiencing a minor incident affecting Exact Online, which began 3h ago. The vendor's full update timeline is below.

Started
Jun 11, 2026, 09:15 AM UTC
Resolved
Ongoing
Duration
● 2h 45m
Detected by Pingoru
Jun 11, 2026, 09:15 AM UTC

Affected components

Exact Online

Update timeline

  1. investigating Jun 11, 2026, 09:15 AM UTC

    You may receive an error message stating 'A problem has occurred For more information please contact Customer Support' when trying to download documents via the search transaction screen. We are investigating this issue and we will update this page as soon as more information becomes available. Our apologies for the inconvenience.