Officient incident

Exact Online - Error message when logging in (Global)

Major Ongoing View vendor source →

Officient is currently experiencing a major incident affecting Exact Online and Exact Online Premium, which began 2h ago. The vendor's full update timeline is below.

Started
Jun 04, 2026, 07:14 AM UTC
Resolved
Ongoing
Duration
● 1h 41m
Detected by Pingoru
Jun 04, 2026, 07:14 AM UTC

Affected components

Exact OnlineExact Online Premium

Update timeline

  1. investigating Jun 04, 2026, 07:14 AM UTC

    You may receive an error message 'Your user is inactive' when you log in to Exact Online. We are investigating this issue. Apologies for the inconvenience.