Officient incident

Exact Online - Error 'Bad request - Request Too Long' in various pages (NL)

Minor Resolved View vendor source →

Officient experienced a minor incident on October 16, 2026 affecting Exact Online, lasting 2d 21h. The incident has been resolved; the full update timeline is below.

Started
Oct 16, 2026, 09:11 AM UTC
Resolved
Oct 19, 2026, 06:25 AM UTC
Duration
2d 21h
Detected by Pingoru
Oct 16, 2026, 09:11 AM UTC

Affected components

Exact Online

Update timeline

  1. investigating Oct 16, 2026, 09:11 AM UTC

    You may get the error 'Bad request - Request Too Long' when navigating to various pages in your company. The issue only occurs in Exact Online Accountancy companies. We are investigating the issue and we will update this page as soon as more information becomes available. Our apologies for the inconvenience.

  2. monitoring Oct 16, 2026, 11:50 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Oct 19, 2026, 06:25 AM UTC

    The issue has been resolved. Our apologies for the inconvenience.