Officient incident

Exact Globe Next – Incorrect XML embedded in Invoice PDF after processing an invoice from the DACH-region.

Minor Ongoing View vendor source →

Officient is currently experiencing a minor incident affecting Exact Globe Next, which began 7 min ago. The vendor's full update timeline is below.

Started
May 12, 2026, 10:20 AM UTC
Resolved
Ongoing
Duration
● 6m
Detected by Pingoru
May 12, 2026, 10:20 AM UTC

Affected components

Exact Globe Next

Update timeline

  1. investigating May 12, 2026, 10:20 AM UTC

    When processing an invoice run in Exact Globe Next, which includes a debtor from the DACH-region, an incorrect XML can be embedded in the invoice PDF for any subsequent invoices. As a temporarily workaround, invoices to the DACH region (Germany, Austria or Switzerland) can be processed in a separate run, without invoices from other countries. We are investigating this issue, and we will update this page as soon as more information becomes available. Our apologies for the inconvenience.