Officient incident
Exact Online - Not able to select attachments when linking attachments to an email (Global)
Officient is currently experiencing a minor incident affecting Exact Online and Exact Online Premium, which began 6 min ago. The vendor's full update timeline is below.
Affected components
Update timeline
- identified May 11, 2026, 10:34 AM UTC
You may experience that you are not able to scroll and select attachments when linking attachments to an email. This issue affects all email types, such as emails for sales invoices, sales orders, quotations, purchase orders, et cetera. We have identified the issue and we are working on a solution. As a workaround, you can fill in the name of a specific attachment in the File name filter and click on Refresh. Once you have refreshed the page, you are able to reduce the page size of the pop-up window and this will make sure that you can select the desired attachments. Our apologies for the inconvenience.