Officient incident

Exact Multivers / Exact Boekhoud Gemak - Rabobank mutations not received (NL)

Officient experienced a minor incident on September 4, 2026 affecting Exact Boekhoud Gemak and Exact Multivers, lasting 3d 20h. The incident has been resolved; the full update timeline is below.

Started: Sep 04, 2026, 10:42 AM UTC
Resolved: Sep 08, 2026, 07:19 AM UTC
Duration: 3d 20h
Detected by Pingoru: Sep 04, 2026, 10:42 AM UTC

Affected components

Exact Boekhoud GemakExact Multivers

Update timeline

identified Sep 04, 2026, 10:42 AM UTC

You may notice that you are not receiving Rabobank statements for your active bank links. The issue has been identified, and we are working on a solution. Please refrain from manually importing the statements, as we will ensure that the statements will be imported. We will update this page as soon as more information is available. Our apologies for the inconvenience.
resolved Sep 08, 2026, 07:19 AM UTC

A fix has been implemented. All related bank mutations have been imported. If issues still occur please do not hesitate to contact Support. Our apologies for the inconvenience.