OfficeRnD incident

Degraded Performance

Resolved after 1 hour 3 minutes, affecting Flex Platform and Flex Platform API, on July 1, 2024.

investigating Jul 01, 2024, 01:28 PM UTC

We’re experiencing performance issues related to the following tasks: contract operations, door access syncs, bill runs, and other syncs from integrations. Our team is actively working to resolve this. We will provide more details in 1 hour.

Started
Jul 01, 2024, 01:28 PM UTC
Resolved
Jul 01, 2024, 02:31 PM UTC
Duration
1h 3m
Detected by Pingoru
Jul 01, 2024, 01:28 PM UTC

Affected components

Flex PlatformFlex Platform API

Update timeline

  1. investigating Jul 01, 2024, 01:28 PM UTC

    We’re experiencing performance issues related to the following tasks: contract operations, door access syncs, bill runs, and other syncs from integrations. Our team is actively working to resolve this. We will provide more details in 1 hour.

  2. resolved Jul 01, 2024, 02:31 PM UTC

    This incident has been resolved.

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