Resolved after 5 hours 32 minutes, affecting Flex Platform API, on September 1, 2025.
We have identified and mitigated a critical issue in our API v2 infrastructure that was causing temporary outages and resulting in HTTP 502 and 504 errors. The system is now operating normally, and we are actively monitoring it to ensure continued stability.
Affected components
Update timeline
- investigating Sep 01, 2025, 10:48 AM UTC
We are investigating a partial outage of our Public API v2.
- monitoring Sep 01, 2025, 01:04 PM UTC
We have identified and mitigated a critical issue in our API v2 infrastructure that was causing temporary outages and resulting in HTTP 502 and 504 errors. The system is now operating normally, and we are actively monitoring it to ensure continued stability.
- resolved Sep 01, 2025, 04:21 PM UTC
The incident has been resolved.
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