Octopus experienced a major incident on February 26, 2026 affecting Octopus Cloud and Control Center (billing.octopus.com) and 1 more component, lasting 3h 55m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Feb 26, 2026, 01:51 AM UTC
Our upstream email provider is currently experiencing issues delivering emails from Octopus. This impacts all emails, including email verification during authentication, Octopus Cloud subscription invitations, and billing notifications. We're currently investigating and will update this page when we know more.
- identified Feb 26, 2026, 05:11 AM UTC
We are continuing to work on a fix for this issue.
- identified Feb 26, 2026, 05:32 AM UTC
Sign-in/sign-up emails have been restored. Note: emails will now be sent from [email protected]
- resolved Feb 26, 2026, 05:47 AM UTC
Email services have now been restored. Please contact [email protected] if you encounter any issues with email delivery.