Octopus incident

Emails are currently not being delivered

Major Resolved View vendor source →
Started
Feb 26, 2026, 01:51 AM UTC
Resolved
Feb 26, 2026, 05:47 AM UTC
Duration
3h 55m
Detected by Pingoru
Feb 26, 2026, 01:51 AM UTC

Affected components

Octopus CloudControl Center (billing.octopus.com)Sign-in/Sign-up (octopus.com)

Update timeline

  1. identified Feb 26, 2026, 01:51 AM UTC

    Our upstream email provider is currently experiencing issues delivering emails from Octopus. This impacts all emails, including email verification during authentication, Octopus Cloud subscription invitations, and billing notifications. We're currently investigating and will update this page when we know more.

  2. identified Feb 26, 2026, 05:11 AM UTC

    We are continuing to work on a fix for this issue.

  3. identified Feb 26, 2026, 05:32 AM UTC

    Sign-in/sign-up emails have been restored. Note: emails will now be sent from [email protected]

  4. resolved Feb 26, 2026, 05:47 AM UTC

    Email services have now been restored. Please contact [email protected] if you encounter any issues with email delivery.

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