Octopus incident
Octopus Cloud - intermittent deployment failures when using Git Credentials - MultipleActiveResultSets error
Resolved after 2 days 23 hours, on June 18, 2024.
Octopus Cloud Customers have reported intermittent failures when deploying using Git Credentials. Deployments fail, showing an error message similar to "There is already an open DataReader associated with this connection which must be closed first. The connection does not support MultipleActiveResultSets".We have identified this problem was introduced by a recent code change, affecting Octopus Deploy versions 2024.3.2940 or higher. All known instances of this issue have been resolved.
Update timeline
- identified Jun 18, 2024, 09:01 AM UTC
Customers have reported intermittent failures when deploying using Git Credentials. Deployments fail, showing an error message similar to "There is already an open DataReader associated with this connection which must be closed first. The connection does not support MultipleActiveResultSets". We have identified this problem was introduced by a recent code change, affecting Octopus Deploy versions 2024.3.2940 or higher. Our engineering team is investigating further to determine a fix. Potential Workaround: Retry the deployment. The problem is intermittent in nature.
- resolved Jun 21, 2024, 08:20 AM UTC
Octopus Cloud Customers have reported intermittent failures when deploying using Git Credentials. Deployments fail, showing an error message similar to "There is already an open DataReader associated with this connection which must be closed first. The connection does not support MultipleActiveResultSets".We have identified this problem was introduced by a recent code change, affecting Octopus Deploy versions 2024.3.2940 or higher. All known instances of this issue have been resolved.
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