Resolved after 6 days 16 hours, affecting Octopus.com, on October 9, 2024.
A recent configuration change to the Octopus ID Web Application Firewall (WAF) caused some customers to be unable to sign into their Octopus Cloud instance using Octopus ID. The change has been rolled back and customers should be able to sign into Octopus ID and their Octopus Cloud instances again. We are monitoring, but if you are having issues, please get in touch at [email protected]
Affected components
Update timeline
- monitoring Oct 09, 2024, 05:26 AM UTC
A recent configuration change to the Octopus ID Web Application Firewall (WAF) caused some customers to be unable to sign into their Octopus Cloud instance using Octopus ID. The change has been rolled back and customers should be able to sign into Octopus ID and their Octopus Cloud instances again. We are monitoring, but if you are having issues, please get in touch at [email protected]
- resolved Oct 15, 2024, 10:03 PM UTC
This incident has been resolved.
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