Resolved after 10 minutes, affecting Octopus.com, on November 20, 2024.
Between 12:15 PM and 12:25 PM AEST, a brief outage affected Octopus ID and a subset of Octopus.com services, including the Profile, Control Centre v1, Blogs, and License Purchasing. During this time, customers were unable to log in to cloud instances using Octopus ID and access certain areas of the site. The issue was caused by an unintended outage during a system upgrade. The issue was identified and resolved promptly, restoring all services within 10 minutes. All impacted systems are fully operational, and no further issues are expected.
Affected components
Update timeline
- resolved Nov 20, 2024, 03:49 AM UTC
Between 12:15 PM and 12:25 PM AEST, a brief outage affected Octopus ID and a subset of Octopus.com services, including the Profile, Control Centre v1, Blogs, and License Purchasing. During this time, customers were unable to log in to cloud instances using Octopus ID and access certain areas of the site. The issue was caused by an unintended outage during a system upgrade. The issue was identified and resolved promptly, restoring all services within 10 minutes. All impacted systems are fully operational, and no further issues are expected.
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