Octopus incident

Performance issues identified with Octopus Cloud

Resolved after 8 hours 5 minutes, affecting Octopus Cloud, on March 5, 2025.

resolved Mar 05, 2025, 10:23 PM UTC

Azure have advised us this issue has been mitigated. Octopus Cloud instances in the West Europe region were affected on 5 March from 6 AM to 5 PM UTC. Azure will be providing us with a Root Cause Analysis, after which we can share more information.

Started
Mar 05, 2025, 02:17 PM UTC
Resolved
Mar 05, 2025, 10:23 PM UTC
Duration
8h 5m
Detected by Pingoru
Mar 05, 2025, 02:17 PM UTC

Affected components

Octopus Cloud

Update timeline

  1. investigating Mar 05, 2025, 02:17 PM UTC

    Octopus Deploy is aware of performance issues for some customers on Octopus Cloud. Our engineers are investigating and we will provide an update soon.

  2. investigating Mar 05, 2025, 04:17 PM UTC

    We continue to see issues with our upstream to instances within the WestEU region. We are awaiting further information from Azure.

  3. resolved Mar 05, 2025, 10:23 PM UTC

    Azure have advised us this issue has been mitigated. Octopus Cloud instances in the West Europe region were affected on 5 March from 6 AM to 5 PM UTC. Azure will be providing us with a Root Cause Analysis, after which we can share more information.

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