Octopus incident
(Resolved) Some Deployments/Runbooks in Octopus Cloud may be failing to start
Resolved after 1 day 1 hour, affecting Octopus Cloud, on September 4, 2025.
This issue is resolved, please reach out to https://octopus.com/support if you are still experiencing deployments that fail to start.
Affected components
Update timeline
- monitoring Sep 04, 2025, 02:31 AM UTC
Symptom: The Deployment or Runbook appears to have started but has not produced any logs after an extended period of time. Mitigation: Manually cancel the Deployment or Runbook, then re-run the task. Please note that cancellation may take approximately 10 minutes. After the next maintenance window all affected tasks will be automatically cancelled. Please reach out to https://octopus.com/support if you would like tasks to be automatically cancelled earlier.
- resolved Sep 05, 2025, 03:50 AM UTC
This issue is resolved, please reach out to https://octopus.com/support if you are still experiencing deployments that fail to start.
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