NZIX Outage History

NZIX is up right now

There was 1 NZIX outage since March 31, 2026 totaling 7h 22m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: http://status.ix.nz

Major March 31, 2026

[PORTAL] Card Payment Failures | Merchant Issues

Detected by Pingoru
Mar 31, 2026, 10:45 PM UTC
Resolved
Apr 01, 2026, 06:07 AM UTC
Duration
7h 22m
Affected: Member Portal
Timeline · 4 updates
  1. identified Mar 31, 2026, 10:45 PM UTC

    We are currently investigating an issue with our payment gateway which is causing card payments to fail, this appears to be a regression of an older issue with the merchant and fixes are underway to resolve.

  2. identified Apr 01, 2026, 01:27 AM UTC

    The merchant has confirmed a flag on our account was missed during a recent migration with their card gateway system, the merchant is now working with the card gateway processor to resolve this urgently.

  3. identified Apr 01, 2026, 04:30 AM UTC

    We are still waiting on a fix from our Merchant, currently no ETA at the moment but we will continue to follow up and notify of any significant changes.

  4. resolved Apr 01, 2026, 06:07 AM UTC

    This issue has now been resolved by the merchant and payments are successfully processing.

Read the full incident report →

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