Nuvei incident

Terminal software outage

Critical Resolved View vendor source →

Nuvei experienced a critical incident on February 28, 2025 affecting Verifone T650p terminal, lasting 1d 22h. The incident has been resolved; the full update timeline is below.

Started
Feb 28, 2025, 11:35 PM UTC
Resolved
Mar 02, 2025, 10:08 PM UTC
Duration
1d 22h
Detected by Pingoru
Feb 28, 2025, 11:35 PM UTC

Affected components

Verifone T650p terminal

Update timeline

  1. identified Feb 28, 2025, 11:35 PM UTC

    Due to an unexpected outage, we are currently experiencing issues impacting some Verifone T650p terminals. Our team is investigating the issue and is working towards a resolution as soon as possible

  2. monitoring Mar 01, 2025, 02:48 AM UTC

    The issue has now resolved.

  3. resolved Mar 02, 2025, 10:08 PM UTC

    This incident has been resolved.