Nuvei experienced a minor incident on March 9, 2025 affecting PAX A920 terminal and Ingenico Move5000 terminal and 1 more component, lasting 13h 23m. The incident has been resolved; the full update timeline is below.
Affected components
PAX A920 terminalIngenico Move5000 terminalVerifone T650p terminal
Update timeline
- identified Mar 09, 2025, 08:10 AM UTC
Due to a third party outage, there is an issue impacting all terminals. Merchants may not able to process MasterCard transactions. To resolve the issue, please restart your terminal to continue with processing transactions. We apologise for the inconvenience this caused and thank you for your patience as we work towards a solution with our partner.
- resolved Mar 09, 2025, 09:33 PM UTC
This incident has been resolved.