Nuvei incident

TMP report generation issue

Minor Resolved View vendor source →

Nuvei experienced a minor incident on May 18, 2025 affecting TMP, lasting 1d. The incident has been resolved; the full update timeline is below.

Started
May 18, 2025, 11:35 PM UTC
Resolved
May 20, 2025, 12:28 AM UTC
Duration
1d
Detected by Pingoru
May 18, 2025, 11:35 PM UTC

Affected components

TMP

Update timeline

  1. identified May 18, 2025, 11:35 PM UTC

    An issue impacting TMP's (previously known as the "Till Merchant Portal") ability to generate transaction and funding reports has been detected. Our team is working to rectify the situation. We apologise for the inconvenience this caused and thank you for your understanding as we work towards a solution.

  2. monitoring May 19, 2025, 01:39 AM UTC

    The issue is now resolved.

  3. resolved May 20, 2025, 12:28 AM UTC

    This incident has been resolved.