Nuvei experienced a major incident on September 5, 2025 affecting Australia Same Day Funding and Australia Same Business Day Funding, lasting 4d 1h. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Sep 05, 2025, 11:39 PM UTC
An issue impacting Same Day and Same Business Day Funding has been identified. Merchants may experience funding delay for transactions processed on Friday, 5 September, 2025. Our team is working diligently to resolve the issue. We will provide updates regarding the affected funding once updates become available.
- identified Sep 06, 2025, 12:26 AM UTC
We are continuing to work on a resolution for this issue.
- monitoring Sep 06, 2025, 02:30 AM UTC
Due to a third part outage, we apologise for the delay in Same Day Funding and Same Business Day Funding. All the impacted fundings have now been processed and deposited to the affected accounts. We apologise again for the inconvenience this caused and thank you for your patience as we work towards a solution.
- resolved Sep 10, 2025, 01:20 AM UTC
This incident has been resolved.