Nuvei incident
01 Oct 2025 - Same Day / Same Business Day Funding data display discrepancy on TMP
Nuvei experienced a minor incident on October 1, 2025 affecting Australia Same Day Funding and Australia Same Business Day Funding and 1 more component, lasting 1d 1h. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Oct 01, 2025, 02:14 AM UTC
We are currently experiencing a data display error on TMP (https://merchant-anz.nuvei.com/) due to a third-party outage. This issue affects some Same Day Funding and Same Business Day Funding merchants, who may notice a different funding amount compared to the actual amount deposited into your bank account Please be assured that the correct funding amount has been successfully deposited into your account on Tuesday, 30 September 2025. Our team is actively addressing the display discrepancy and working towards a resolution with our external partner. We apologise for the inconvenience caused and appreciate your patience and understanding during this time.
- monitoring Oct 02, 2025, 12:49 AM UTC
The issue has now been resolved.
- monitoring Oct 02, 2025, 12:49 AM UTC
We are continuing to monitor for any further issues.
- resolved Oct 02, 2025, 03:24 AM UTC
This incident has been resolved.