Nuvei incident
02 Oct 2025 - Same Day / Same Business Day Funding Delay
Nuvei experienced a minor incident on October 2, 2025 affecting Australia Same Day Funding and Australia Same Business Day Funding, lasting 4d 20h. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- monitoring Oct 02, 2025, 01:43 AM UTC
Due to a 3rd party outage, there will be a partial delay to Same Day Funding and Same Business Day Funding for selected merchants on transactions processed on Wednesday, 1 October 2025. The delayed amount is expected to be deposited into affected accounts today, 2 October 2025, together with settlements for today's transactions. We are actively investigating the issue and working diligently to resolve it with our 3rd party provider. In the interim, merchants are advised to refer to the TMP (https://merchant-anz.nuvei.com/) to verify the accurate funding amount. We apologise for the inconvenience caused and thank you for your patience as we work towards a resolution.
- monitoring Oct 02, 2025, 01:48 AM UTC
We are continuing to monitor for any further issues.
- monitoring Oct 03, 2025, 01:45 AM UTC
The issue is now resolved.
- resolved Oct 06, 2025, 10:32 PM UTC
This incident has been resolved.