Nuvei incident
Next Day Funding Delay for Australian Merchants
Nuvei experienced a critical incident on October 21, 2025 affecting Australia Next Day Funding, lasting 19h 24m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Oct 21, 2025, 04:26 AM UTC
Due to the ongoing Amazon Website Service outage, there will be a Next Day Funding delay for Australian merchants for transactions processed on Monday, 20 October, 2025. The impacted funds are expected to be disposited to the affected accounts tomorrow, Wednesday, 22 October, 2025. We apologise for the delay this caused and thank you for your understanding.
- identified Oct 21, 2025, 05:31 AM UTC
Impacted funds have now been released and will be deposited into the affected accounts once the clearing process is complete. We apologise for the disruption this may have caused.
- resolved Oct 21, 2025, 11:50 PM UTC
This incident has been resolved.