Nuvei incident
ANZ Merchant & Partner Portal & Payment Links Portal access disruption
Nuvei experienced a critical incident on April 5, 2026 affecting ANZ Nuvei Merchant & Partner Portal and Payment Links, lasting 1d. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Apr 05, 2026, 10:32 PM UTC
A disruption has been identified affecting the access to the ANZ Nuvei Merchant & Partner Portal and the Payments Links Portal. Merchants may be unable to access these portals. If merchants need to view transaction data and complete reconciliation, we recommend accessing TMP (merchant-anz.nuvei.com) in the interim. Our team is working towards a solution to resolve the issue on these portals. We apologise for the inconvenience and thank you for your patience as we work to resolve this.
- identified Apr 05, 2026, 10:42 PM UTC
We are continuing to work on a fix for this issue.
- monitoring Apr 06, 2026, 12:02 AM UTC
A fix has been impletemented and the accessibility to the impacted portals has returned to normal. We apologise for the inconvenience this casued.
- resolved Apr 06, 2026, 10:51 PM UTC
This incident has been resolved.