Nuki incident

Degraded performance

Minor Resolved View vendor source →

Nuki experienced a minor incident on August 14, 2025 affecting Nuki Web and Nuki REST API, lasting 47m. The incident has been resolved; the full update timeline is below.

Started
Aug 14, 2025, 11:48 AM UTC
Resolved
Aug 14, 2025, 12:36 PM UTC
Duration
47m
Detected by Pingoru
Aug 14, 2025, 11:48 AM UTC

Affected components

Nuki WebNuki REST API

Update timeline

  1. investigating Aug 14, 2025, 11:48 AM UTC

    We've noticed a drop in performance of Nuki Web and our REST API. We're currently investigating the issue.

  2. monitoring Aug 14, 2025, 11:59 AM UTC

    Things are looking normal once more. We're monitoring.

  3. resolved Aug 14, 2025, 12:36 PM UTC

    This incident has been resolved. Sorry if you noticed some slow performance during this time frame.