Nuki incident

Partial outage affecting Firmware Downloads

Major Resolved View vendor source →

Nuki experienced a major incident on May 7, 2026 affecting Firmware Updates, lasting 37m. The incident has been resolved; the full update timeline is below.

Started
May 07, 2026, 08:17 AM UTC
Resolved
May 07, 2026, 08:54 AM UTC
Duration
37m
Detected by Pingoru
May 07, 2026, 08:17 AM UTC

Affected components

Firmware Updates

Update timeline

  1. identified May 07, 2026, 08:17 AM UTC

    We're currently investigating an issue affecting firmware downloads. We'll provide updates as we learn more. Please keep an eye on this page for updates.

  2. monitoring May 07, 2026, 08:43 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved May 07, 2026, 08:54 AM UTC

    This incident has been resolved.