Nuki experienced a major incident on August 10, 2026 affecting Nuki Remote Access and Nuki Web and 1 more component, lasting 56m. The incident has been resolved; the full update timeline is below.
Affected components
Nuki Remote AccessNuki WebNuki REST API
Update timeline
- investigating Aug 10, 2026, 11:04 AM UTC
We're currently investigating an issue affecting some services. We'll provide updates as we learn more. Please keep an eye on this page for updates.
- monitoring Aug 10, 2026, 11:18 AM UTC
A fix has been implemented and we are monitoring the results.
- monitoring Aug 10, 2026, 12:00 PM UTC
We are continuing to monitor for any further issues.
- resolved Aug 10, 2026, 12:00 PM UTC
This incident has been resolved.