Nuki experienced a major incident on August 25, 2026 affecting Nuki Web and Nuki REST API, lasting 1d 16h. The incident has been resolved; the full update timeline is below.
Affected components
Nuki WebNuki REST API
Update timeline
- investigating Aug 25, 2026, 02:57 PM UTC
We're currently investigating an issue affecting some services. We'll provide updates as we learn more. Please keep an eye on this page for updates.
- identified Aug 25, 2026, 03:05 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Aug 25, 2026, 03:15 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Aug 27, 2026, 07:23 AM UTC
This incident has been resolved.