Nuance Mix Platform US incident
Observing Issues with requests to ASR, NLU and DLGaaS
Major Vendor's status page →
Resolved after 19 minutes, affecting Configuration and Storage and ASRaaS and 1 more, on September 30, 2020.
A fix has been implemented and we are monitoring the results.
Affected components
Configuration and StorageASRaaSNLUaaSDLGaaS
Update timeline
- investigating Sep 30, 2020, 08:30 PM UTC
We are currently investigating the issue.
- identified Sep 30, 2020, 08:36 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Sep 30, 2020, 08:44 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Sep 30, 2020, 08:49 PM UTC
The incident has been resolved. Apologies for the disruption.
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