Nuance Mix Platform US incident
Observing degraded performance with Auth
Minor Vendor's status page →
Resolved after 27 minutes, affecting Platform Auth, on October 9, 2020.
A fix has been implemented and we are monitoring the results.
Affected components
Platform Auth
Update timeline
- investigating Oct 09, 2020, 01:14 AM UTC
We are currently investigating the issue. Users experiencing issues logging into Mix and obtaining client tokens.
- identified Oct 09, 2020, 01:29 AM UTC
The issue has been identified and a fix is being implemented.
- monitoring Oct 09, 2020, 01:35 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Oct 09, 2020, 01:42 AM UTC
This incident has been resolved.
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