Nuance Mix Platform US incident

Mix emails are not being delivered as of this moment

Resolved after 1 hour 40 minutes, affecting Mix Identity Provider and Mix Community, on December 11, 2020.

identified Dec 11, 2020, 01:23 PM UTC

There is an issue with our email provider and emails are not being delivered at this moment. Team is working with our partner to resolve the issue. Thanks for your understanding!

Started
Dec 11, 2020, 01:23 PM UTC
Resolved
Dec 11, 2020, 03:04 PM UTC
Duration
1h 40m
Detected by Pingoru
Dec 11, 2020, 01:23 PM UTC

Affected components

Mix Identity ProviderMix Community

Update timeline

  1. identified Dec 11, 2020, 01:23 PM UTC

    There is an issue with our email provider and emails are not being delivered at this moment. Team is working with our partner to resolve the issue. Thanks for your understanding!

  2. resolved Dec 11, 2020, 03:04 PM UTC

    Emails are being delivered now!

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