Nuance Mix Platform US incident
Ongoing issue with Mix tools impacting all functionality
Major Vendor's status page →
Resolved after 51 minutes, affecting Mix.api and Mix.dashboard and 1 more, on September 2, 2021.
A fix has been implemented and we are monitoring the results.
Affected components
Mix.apiMix.dashboardMix Identity ProviderMix.nluMix.dialogMix Community
Update timeline
- investigating Sep 02, 2021, 04:04 PM UTC
We're experiencing an elevated level of API errors and are currently looking into the issue.
- investigating Sep 02, 2021, 04:10 PM UTC
We are continuing to investigate this issue.
- identified Sep 02, 2021, 04:11 PM UTC
We are continuing to investigate this issue.
- identified Sep 02, 2021, 04:27 PM UTC
We are continuing to work on a fix for this issue.
- monitoring Sep 02, 2021, 04:51 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Sep 02, 2021, 04:55 PM UTC
This incident has been resolved.
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