Nuance Mix Platform US incident

Observing issues with user's previewing NLU models.

Resolved after 1 hour 27 minutes, affecting Mix.nlu and NLUaaS and 1 more, on September 28, 2021.

investigating Sep 28, 2021, 05:18 PM UTC

We are currently investigating this issue.

Started
Sep 28, 2021, 04:32 PM UTC
Resolved
Sep 28, 2021, 06:00 PM UTC
Duration
1h 27m
Detected by Pingoru
Sep 28, 2021, 04:32 PM UTC

Affected components

Mix.nluNLUaaSMix.dialog

Update timeline

  1. investigating Sep 28, 2021, 04:32 PM UTC

    We are currently investigating this issue.

  2. investigating Sep 28, 2021, 05:18 PM UTC

    We are currently investigating this issue.

  3. resolved Sep 28, 2021, 06:00 PM UTC

    This incident has been resolved.

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