Nuance Mix Platform US incident

Communication to ASR timing out for DLGaaS

Minor Vendor's status page →

Resolved after 8 hours 34 minutes, affecting DLGaaS, on February 14, 2022.

monitoring Feb 14, 2022, 10:35 PM UTC

A fix has been implemented and we are monitoring the results.

Started
Feb 14, 2022, 08:01 PM UTC
Resolved
Feb 15, 2022, 04:36 AM UTC
Duration
8h 34m
Detected by Pingoru
Feb 14, 2022, 08:01 PM UTC

Affected components

DLGaaS

Update timeline

  1. investigating Feb 14, 2022, 08:01 PM UTC

    We are currently investigating this issue.

  2. monitoring Feb 14, 2022, 10:35 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Feb 15, 2022, 04:36 AM UTC

    This incident has been resolved.

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