Nuance Mix Platform US incident

Investigating issues with call logs

Resolved after 1 hour 12 minutes, affecting Mix.api, on April 28, 2022.

monitoring Apr 28, 2022, 08:29 PM UTC

A fix has been implemented and we are monitoring the results.

Started
Apr 28, 2022, 08:00 PM UTC
Resolved
Apr 28, 2022, 09:12 PM UTC
Duration
1h 12m
Detected by Pingoru
Apr 28, 2022, 08:00 PM UTC

Affected components

Mix.api

Update timeline

  1. investigating Apr 28, 2022, 08:00 PM UTC

    We are currently investigating this issue.

  2. monitoring Apr 28, 2022, 08:29 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Apr 28, 2022, 09:12 PM UTC

    This incident has been resolved.

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