Nuance Mix Platform US incident
Investigating issues with login for some customers
Minor Vendor's status page →
Resolved after 1 day 18 hours, affecting Mix.dashboard and Mix Identity Provider, on May 25, 2022.
A fix has been implemented and we are monitoring the results.
Affected components
Mix.dashboardMix Identity Provider
Update timeline
- investigating May 25, 2022, 06:50 PM UTC
We are currently investigating this issue.
- investigating May 25, 2022, 06:59 PM UTC
Investigating issues with login for some customers related to their session cookies. Users experiencing issues are advised to clear cookies or switch to an incognito session.
- monitoring May 27, 2022, 12:02 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved May 27, 2022, 01:49 PM UTC
This incident has been resolved.
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