Nuance Mix Platform US incident
NLU models generated in Mix are not working in SpeechSuite
Major Vendor's status page →
Resolved after 3 hours 48 minutes, affecting Mix.nlu, on June 24, 2022.
We've identified the issue and are deploying a fix.
Affected components
Mix.nlu
Update timeline
- investigating Jun 24, 2022, 08:34 PM UTC
We are currently investigating this issue.
- investigating Jun 24, 2022, 08:36 PM UTC
Notice: Attention SpeechSuite customers: We are currently investigating potential issues with en-US builds being exported from Mix. We are investigating and will advise. Thanks for your understanding
- identified Jun 24, 2022, 10:42 PM UTC
We've identified the issue and are deploying a fix.
- resolved Jun 25, 2022, 12:22 AM UTC
This incident has been resolved.
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