Nuance Mix Platform US incident

Experiencing issues importing TRSX files

Resolved after 5 hours 10 minutes, affecting Mix.dashboard, on August 1, 2022.

identified Aug 01, 2022, 05:16 PM UTC

The issue has been identified and fix is being implemented.

Started
Aug 01, 2022, 03:22 PM UTC
Resolved
Aug 01, 2022, 08:33 PM UTC
Duration
5h 10m
Detected by Pingoru
Aug 01, 2022, 03:22 PM UTC

Affected components

Mix.dashboard

Update timeline

  1. investigating Aug 01, 2022, 03:22 PM UTC

    We are currently investigating this issue.

  2. identified Aug 01, 2022, 05:16 PM UTC

    The issue has been identified and fix is being implemented.

  3. resolved Aug 01, 2022, 08:33 PM UTC

    This incident has been resolved.

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