Nuance Dragon Medical DE incident

Investigating an issue with DMO and DMSK

Resolved after 2 hours 10 minutes, affecting Dragon Medical SpeechKit - Speech Recognition and Dragon Medical One - Speech Recognition, on June 25, 2026.

investigating Jun 25, 2026, 09:37 AM UTC

We can confirm that the issue is limited to DMSK with Deferred Correction and does not affect any other products. Our investigation is ongoing, and we will provide further updates as more information becomes available.

Started
Jun 25, 2026, 08:22 AM UTC
Resolved
Jun 25, 2026, 10:32 AM UTC
Duration
2h 10m
Detected by Pingoru
Jun 25, 2026, 08:22 AM UTC

Affected components

Dragon Medical SpeechKit - Speech RecognitionDragon Medical One - Speech Recognition

Update timeline

  1. investigating Jun 25, 2026, 08:22 AM UTC

    We are currently investigating an issue with DMO and DMSK

  2. investigating Jun 25, 2026, 09:37 AM UTC

    We can confirm that the issue is limited to DMSK with Deferred Correction and does not affect any other products. Our investigation is ongoing, and we will provide further updates as more information becomes available.

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