Nuance Dragon Medical DE incident

Audio issues with DMSK Deferred Correction Mode

Resolved after 5 hours 52 minutes, affecting Dragon Medical SpeechKit - Speech Recognition and Dragon Medical SpeechKit - Customizations, on February 20, 2026.

investigating Feb 20, 2026, 10:05 AM UTC

We are currently investigating an issue where audio is cut off for documents opened in DMSK Deferred Correction Mode. We will update you with more information as it becomes available. Thank you for your patience.

Started
Feb 20, 2026, 10:05 AM UTC
Resolved
Feb 20, 2026, 03:58 PM UTC
Duration
5h 52m
Detected by Pingoru
Feb 20, 2026, 10:05 AM UTC

Affected components

Dragon Medical SpeechKit - Speech RecognitionDragon Medical SpeechKit - Customizations

Update timeline

  1. investigating Feb 20, 2026, 10:05 AM UTC

    We are currently investigating an issue where audio is cut off for documents opened in DMSK Deferred Correction Mode. We will update you with more information as it becomes available. Thank you for your patience.

  2. resolved Feb 20, 2026, 03:58 PM UTC

    This incident has been resolved.

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