Nuance Dragon Medical DE incident

DMO Performance Issues

Resolved after 1 hour 33 minutes, affecting Dragon Medical SpeechKit - Speech Recognition and Dragon Medical One - Login and 1 more, on April 18, 2025.

investigating Apr 18, 2025, 08:35 AM UTC

We are currently experiencing decreased speech recognition performance and delays. We are investigation the issue.

Started
Apr 18, 2025, 08:35 AM UTC
Resolved
Apr 18, 2025, 10:09 AM UTC
Duration
1h 33m
Detected by Pingoru
Apr 18, 2025, 08:35 AM UTC

Affected components

Dragon Medical SpeechKit - Speech RecognitionDragon Medical One - LoginPowerMic MobileDragon Medical SpeechKit - CustomizationsDragon Medical One - Speech RecognitionNuance Management CenterDragon Medical One - Customization

Update timeline

  1. investigating Apr 18, 2025, 08:35 AM UTC

    We are currently experiencing decreased speech recognition performance and delays. We are investigation the issue.

  2. resolved Apr 18, 2025, 10:09 AM UTC

    This incident has been resolved.

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