NUACOM incident

iOS Mobile issues with receiving calls while on background

Minor Resolved View vendor source →

NUACOM experienced a minor incident on September 22, 2023 affecting Mobile App, lasting 10m. The incident has been resolved; the full update timeline is below.

Started
Sep 22, 2023, 09:52 AM UTC
Resolved
Sep 22, 2023, 10:03 AM UTC
Duration
10m
Detected by Pingoru
Sep 22, 2023, 09:52 AM UTC

Affected components

Mobile App

Update timeline

  1. investigating Sep 22, 2023, 09:52 AM UTC

    We found the cause of the issue to be an expired connection certificate, and the team is in the process of updating it.

  2. investigating Sep 22, 2023, 10:02 AM UTC

    The Apple Push Notification service certificate was updated, and the service is back operational.

  3. resolved Sep 22, 2023, 10:03 AM UTC

    This incident has been resolved.