NUACOM incident

Investigating issues with Mobile Application ,Severity: major

Major Resolved View vendor source →

NUACOM experienced a major incident on February 8, 2024 affecting Mobile App, lasting 2h 20m. The incident has been resolved; the full update timeline is below.

Started
Feb 08, 2024, 11:14 AM UTC
Resolved
Feb 08, 2024, 01:35 PM UTC
Duration
2h 20m
Detected by Pingoru
Feb 08, 2024, 11:14 AM UTC

Affected components

Mobile App

Update timeline

  1. investigating Feb 08, 2024, 11:14 AM UTC

    We are investigating an incident affecting Mobile Application. We will provide updates via email and Statuspage shortly.

  2. identified Feb 08, 2024, 11:21 AM UTC

    We've identified an issue with our Mobile Application on Android OS. Our dedicated team of engineers is fully engaged in resolving it promptly.

  3. monitoring Feb 08, 2024, 11:55 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Feb 08, 2024, 01:35 PM UTC

    This incident has been resolved.