NUACOM incident

Investigating issues with Management Portal ,Severity: major

Major Resolved View vendor source →

NUACOM experienced a major incident on February 12, 2024, lasting 4m. The incident has been resolved; the full update timeline is below.

Started
Feb 12, 2024, 10:31 AM UTC
Resolved
Feb 12, 2024, 10:35 AM UTC
Duration
4m
Detected by Pingoru
Feb 12, 2024, 10:31 AM UTC

Update timeline

  1. investigating Feb 12, 2024, 10:37 AM UTC

    We are investigating an incident affecting Management Portal. We will provide updates via email and Statuspage shortly.

  2. resolved Feb 12, 2024, 10:53 AM UTC

    The private connection between our AWS VPC and our data center experienced a brief disruption, resulting in the unavailability of the web portal for a few minutes. The connection has since been restored as of 10:35 GMT +1