NUACOM incident

Investigating issues with Cloud PBX ,Severity: major

Major Resolved View vendor source →

NUACOM experienced a major incident on April 2, 2024, lasting 50m. The incident has been resolved; the full update timeline is below.

Started
Apr 02, 2024, 03:05 PM UTC
Resolved
Apr 02, 2024, 03:56 PM UTC
Duration
50m
Detected by Pingoru
Apr 02, 2024, 03:05 PM UTC

Update timeline

  1. investigating Apr 02, 2024, 03:25 PM UTC

    We are investigating an incident affecting Cloud PBX. We will provide updates via email and Statuspage shortly.

  2. resolved Apr 02, 2024, 03:56 PM UTC

    Our team recently identified an issue affecting the performance of one of our backend servers, which in turn caused delays in processing some inbound and outbound calls. This disruption lasted approximately 9 minutes, starting at around 4:01 pm. The services should now be operating normally.