NUACOM incident

Degraded performance of the system, the team is looking at the root cause of the issue.

Minor Resolved View vendor source →

NUACOM experienced a minor incident on August 6, 2024 affecting Incoming Calls and Outbound Calls, lasting 2h 16m. The incident has been resolved; the full update timeline is below.

Started
Aug 06, 2024, 09:57 AM UTC
Resolved
Aug 06, 2024, 12:13 PM UTC
Duration
2h 16m
Detected by Pingoru
Aug 06, 2024, 09:57 AM UTC

Affected components

Incoming CallsOutbound Calls

Update timeline

  1. investigating Aug 06, 2024, 09:57 AM UTC

    We are currently investigating this issue.

  2. identified Aug 06, 2024, 11:55 AM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Aug 06, 2024, 11:55 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. monitoring Aug 06, 2024, 11:55 AM UTC

    We are continuing to monitor for any further issues.

  5. resolved Aug 06, 2024, 12:13 PM UTC

    This incident has been resolved.