NUACOM incident

We have experienced a short outage on one of the gateways affecting some clients between 15:34 and 15:49 IST

Notice Resolved View vendor source →

NUACOM experienced a notice incident on April 3, 2025, lasting 1h 19m. The incident has been resolved; the full update timeline is below.

Started
Apr 03, 2025, 03:10 PM UTC
Resolved
Apr 03, 2025, 04:30 PM UTC
Duration
1h 19m
Detected by Pingoru
Apr 03, 2025, 03:10 PM UTC

Update timeline

  1. resolved Apr 03, 2025, 03:10 PM UTC

    One of our SIP gateways (k1) received a large amount of requests from the Internet Due to the high load, it was not able to process all requests. Some IP handsets have experienced the error "SIP Registration Fail". For about 10 min, the IP handsets which have an extension board, would not see the button's indication light working correctly.