NUACOM incident

We have experienced an outage on one of the gateways affecting some clients between 04:30 am and 09:40 IST

Notice Resolved View vendor source →

NUACOM experienced a notice incident on April 7, 2025, lasting —. The incident has been resolved; the full update timeline is below.

Started
Apr 07, 2025, 08:57 AM UTC
Resolved
Apr 07, 2025, 08:52 AM UTC
Duration
—
Detected by Pingoru
Apr 07, 2025, 08:57 AM UTC

Update timeline

  1. resolved Apr 07, 2025, 08:57 AM UTC

    One of our SIP gateways (k1) received many requests from the Internet, and it could not process all of them. Some IP handsets have experienced the error "SIP Registration Fail". We found the source of the issue and have resolved the issue. We are increasing the capacity of the system so it can deal with larger volumes of traffic.